Immediately Dangerous or At Risk: what these classifications mean

How we read the ID and AR classifications on site

Immediately Dangerous means there is a risk to life right now, and the engineer must disconnect the appliance or isolate the supply before leaving, with the customer's agreement recorded. At Risk means a fault exists that could become dangerous under certain conditions but is not immediately life-threatening, and the appliance may be left connected with the customer's informed consent while repairs are arranged, provided that consent is properly recorded.

The ID and AR classifications: engineer's shortlist

• Immediately Dangerous requires the appliance to be disconnected or isolated at the visit
• At Risk allows continued use with informed customer consent, pending repair
• Classification is based on defined criteria, not individual preference
• Customer consent for an At Risk appliance should be properly recorded
• Both classifications require the fault to be addressed, not just noted

Questions we get asked

Can I refuse to have an appliance disconnected?

If it is classified as Immediately Dangerous, the engineer must take action to prevent its use; the classification exists precisely because of the level of risk.

What should I do about an At Risk appliance?

Arrange the necessary repair as soon as practical, since the classification means a real risk exists even if it is not immediate.

Where we deal with this

• Peasedown St John (BA2) · 3 mi
• Frome (BA11) · 7 mi
• Warminster (BA12) · 15 mi
• Larkhall (BA1) · 9 mi
• Radstock (BA3) · 0 mi