Westwood's Local Boiler Installation Specialist

Boiler Installation is something we handle directly from our base at 24 Bristol Road, Radstock BA3 3EE, rather than subcontracting it out. That means one point of contact for the whole job, from the first look at the property through to commissioning and handover. Gas Safe registered, OFTEC registered and a Worcester Bosch Accredited Installer, open Monday to Friday, 8:30am to 5pm on 07516 118198. Most of what we open up here is stone cottages, which dictates flue routes and pipe sizing. Typical era of build is mixed-cottage, which affects existing pipework and system cleanliness. In Westwood itself (BA15, Wiltshire) that usually means stone cottages, roughly 10 miles from the workshop.

BA15 · Wiltshire · 10 mi from Radstock · B3109
Flue and pipework detail from a boiler installation job in Wiltshire, boiler installation in Westwood (BA15) — 10 miles from our Radstock base

Westwood: stock, water and fuel supply

Stone cottages and farmhouses around here were mostly built long before central heating existed, so pipework and boiler locations have usually been retrofitted at some point, sometimes more than once. Thick stone walls, uneven floor levels and low ceilings can all affect where a boiler or cylinder can practically go, and older stonework doesn't always take fixings the way modern block or brick does. We work around those constraints on site rather than assuming a straightforward install. Most of what we open up here is stone cottages, which dictates flue routes and pipe sizing. Planning constraints are usually light here, so external work is checked first. Westwood is roughly 10 miles from our Radstock base via the B3109. Typical property stock here: stone cottages. A meaningful share of properties around Westwood are off the gas grid, so oil boiler installs and tank swaps make up a fair part of what we do locally. When we quote boiler installation here we factor in flue routing, condensate fall and gas-supply pipe sizing before the price is fixed.

What you get, start to finish

  • Combi, system & regular boilers
  • Like-for-like swaps in a single day
  • Worcester, Vaillant, Ideal, Grant & more
  • Up to 10-year manufacturer warranties
  • Free written quote, no obligation
  • Local aftercare from a 10-mile base

Within reach of the B3109

Beyond Westwood we're frequently on jobs in Bradford on Avon (BA15), Winsley (BA15), Trowbridge (BA14) and Limpley Stoke (BA2) — so spares, follow-ups and annual services are straightforward.

What backs up a Westwood quote

Worcester Bosch Accredited

Qualifies your install for the full 10-year manufacturer guarantee* on supported models.

Gas Safe registered

Reg. 549918 — every gas job notified to Building Control and a CP12 issued where required.

OFTEC trained

Oil boilers, oil tanks and pipework — fully certified for off-grid installs and replacements.

Local, family-run

Based at 24 Bristol Rd, Radstock — every job is run by the team that quoted it.

Boiler Installation FAQs for BA15

We run a holiday let — do the same gas safety rules apply as a standard rental?
Yes, holiday lets fall under the same landlord gas safety duty as any other let property — an annual CP12 from a Gas Safe registered engineer is required, and it's worth timing the visit for a gap between bookings rather than trying to fit it around guests, which we're happy to help plan around.
What does "commissioning" a boiler actually involve?
Commissioning is setting the boiler up correctly for the property rather than just switching it on: checking gas or oil pressure and flow rates, setting flow temperatures, testing safety devices, balancing the system, and completing the manufacturer's Benchmark checklist. Skipping this properly is one of the most common reasons warranty claims get refused later.
What actually happens on install day?
The engineer isolates the gas or oil supply and water, removes the old boiler, fits and pressure-tests the new one, connects the flue and condensate, and commissions the system. For a straight swap this is usually one day; a conversion, relocation, or cylinder change can run into a second depending on the pipework involved.
How does LPG heating differ from mains gas day to day?
An LPG boiler works the same way as a mains gas one day to day, but the gas is stored in a tank or cylinders on site and topped up by a supplier rather than piped in continuously. That means keeping an eye on tank levels and arranging deliveries, but appliance choice, controls, and servicing requirements are otherwise very similar.
What paperwork do I get once the job's finished?
You'll get a Benchmark commissioning checklist for the boiler, a building notice or Building Control completion certificate for notifiable work, manufacturer warranty registration confirmation, and a Gas Safe (or OFTEC) record of the work. Keep these together — they're what a future buyer's solicitor or a warranty claim will ask for.
Do you cover all of Westwood?
Yes — every street in BA15 that falls under Westwood, plus the lanes towards Bradford on Avon and Winsley. We're 10 miles away in Radstock, so most jobs are reached in well under half an hour.

Where to go from here

Once boiler installation is complete, you'll have the documentation that goes with it — commissioning records and, where applicable, Gas Safe or OFTEC paperwork and manufacturer registration for the guarantee. Keep it somewhere safe; it's what an agent, buyer or insurer will ask to see later. Send the appliance make, model and any fault code and you get a straight answer, not a sales script. Water here is moderately hard water, so scale protection is specified accordingly. homes alongside small commercial and agricultural premises make up most enquiries from this postcode.

Local reference data

County
Wiltshire
Postcode district
BA15
Settlement type
village
Nearest classified road
B3109
Distance from our base
10 miles (Radstock, BA3)
Typical building stock
stone cottages
Water hardness
moderately hard water
Fuel availability
mains gas with off-grid pockets
Customer mix
homes alongside small commercial and agricultural premises
Nearby areas covered
Bradford on Avon, Winsley, Trowbridge, Limpley Stoke

Technical notes for this job type

Single-pipe circuits in older stone cottages

A lot of the stone cottages and farmhouses around Westwood were plumbed decades ago on a single-pipe gravity circuit, where each radiator draws from and returns to the same loop rather than having its own flow and return. It works, but radiators furthest from the boiler receive water that's already cooled after giving up heat to the ones before it, so the far end of the house is always the coldest. Converting to a two-pipe layout means new pipe runs, which in a stone cottage often means chasing lime plaster or lifting flagstones — not a trivial job. Where a full rewire of the pipework isn't wanted, we sometimes improve balance instead by oversizing the radiators nearest the end of the run and fitting TRVs to hold back the ones nearest the boiler.

The case for turning your flow temperature down

Most combi boilers leave the factory set to a flow temperature around 75-80°C, which is far higher than needed for most homes and well above the point where a condensing boiler achieves its best efficiency. Condensing boilers recover extra heat by condensing water vapour out of the flue gases, and that only happens efficiently when the return water temperature is below roughly 55°C — a target easier to hit with a lower flow setting. Dropping the flow temperature to 60°C or lower, and checking radiators can still heat the coldest rooms adequately at that setting, typically improves gas consumption noticeably over a heating season. The setting itself takes minutes to change on the boiler's control panel or app, but it's only worth doing after checking radiator sizing can cope, which is why we check both together rather than adjusting the boiler alone.

Chasing pipework into lime plaster and stone walls

Solid stone or cob walls finished in lime plaster, common in the older parts of Westwood, behave very differently to modern plasterboard when a pipe run needs chasing in. Lime plaster is softer and more porous than gypsum, so cutting a neat, consistent chase without blowing the surface needs a slower hand and finer disc than a stud-wall job, and any repair has to be made good in a lime-based skim rather than modern filler, which can trap moisture behind it and cause the patch to fail. On solid stone we sometimes surface-mount pipework in painted conduit instead of chasing, particularly where the wall is a significant structural thickness and chasing would weaken it. Knowing which approach a wall needs before starting avoids expensive plaster damage.

Pumped-oil versus gravity feed: does it matter?

Older oil systems sometimes still rely on gravity feed, where the tank sits higher than the burner and oil flows down to it under its own weight; a pumped system uses the burner's internal pump to draw oil up from a tank at any level, including below the boiler. Gravity feed limits where a tank can be sited and is more prone to airlocks if the line runs dry, while a pumped system is more flexible on tank position but needs the pipe run and lift height kept within the burner pump's rated capacity — usually no more than a few metres of lift and a set maximum run length. When we replace an oil boiler we check which type the existing tank and pipework support before assuming a straight swap, because a tank sited for gravity feed may need repositioning or a different pump to suit a modern burner.

Radiator sizing after lowering the flow temperature

Running a boiler at a lower flow temperature — typically 55°C or below rather than the old default of 70-80°C — improves condensing efficiency measurably, but it also reduces the heat output of every radiator in the house, because a radiator's output falls roughly with the square of the temperature difference to the room. Radiators sized correctly for a 75°C flow can end up unable to heat the room properly at 55°C unless they're upsized or supplemented. We check each radiator against the lower design flow temperature before recommending it, and where a room falls short we look at whether a larger single panel, a double panel, or an additional radiator on that circuit closes the gap, rather than pushing the flow temperature back up and giving away the efficiency gain.

What a proper heating quote should include

A quote worth relying on states the specific boiler or equipment model, the labour and materials it covers, whether a system flush and magnetic filter are included, what happens to old equipment removal and disposal, and what's excluded — an unexpected gas pipe upsizing or asbestos-containing material discovered during removal, for example, which can't always be known before work starts. It should also state who's completing the Gas Safe or OFTEC notification and Benchmark commissioning record, since that's the paperwork that protects both the manufacturer's guarantee and the property's compliance history when it's sold. A vague one-line quote makes comparing genuinely different offers difficult, because two prices that look similar can cover very different scopes of actual work.

  • Specific make and model, not just "combi boiler"
  • Flush and magnetic filter stated as included or excluded
  • Old equipment removal and disposal covered
  • Notification and Benchmark record responsibility stated

Oil tank de-sludging: why it's not optional

Oil sitting in a tank for years accumulates water from condensation and fine sediment that settles at the bottom, and over time this forms a sludge layer that can be drawn into the fuel line, particularly when the tank is nearly empty and the outlet pulls from lower in the tank than usual. Sludge blocks fine oil filters and burner nozzles, which shows up as burner lockouts or a boiler that won't fire cleanly rather than as an obvious tank problem. De-sludging drains and cleans the tank base without necessarily removing the whole tank, and it's worth doing when a tank is inherited with a property, before switching to a new boiler, or if lockouts recur despite the filter and nozzle being replaced. It's a preventative job that's cheaper done on schedule than after a burner failure it caused.

Building Control notification for boiler work

Installing or replacing a boiler is notifiable work under Building Regulations, and a Gas Safe or OFTEC registered installer working within their scheme's competent-person arrangements notifies the local authority electronically on completion, which avoids the homeowner having to apply for Building Regulations approval separately and pay a council fee for it. This generates a compliance certificate that matters at the point of selling the property — conveyancing solicitors routinely ask for it, and its absence can hold up a sale. Work carried out by someone outside a competent-person scheme has to be notified to Building Control directly and inspected, which is slower and often more expensive. We notify every applicable installation as standard and the certificate follows automatically.

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