How boiler servicing relates to buildings insurance requirements

Things worth knowing about insurance requirements for servicing

• Insurers may ask about servicing history when assessing an appliance-related claim
• Dated service reports provide straightforward evidence of reasonable maintenance
• Policy terms on maintenance expectations vary between insurers
• This is worth checking directly with your specific insurer rather than assuming
• Good record keeping serves this purpose alongside its compliance uses

What we check first with insurance requirements for servicing

Where a claim relates to water damage from a leaking system, a fire, or similar appliance-related event, an insurer may ask when the boiler was last serviced and by whom as part of assessing the claim. Keeping dated service reports available, in the same way a landlord keeps compliance paperwork, gives straightforward evidence of reasonable maintenance rather than leaving that question unanswered at exactly the point a claim is being processed.

Where we deal with this

• Winford (BS40) · 10 mi
• Westbury (Wiltshire) (BA13) · 13 mi
• Larkhall (BA1) · 9 mi
• Peasedown St John (BA2) · 3 mi
• Holcombe (BA3) · 3 mi

Questions we get asked

Does every insurance policy require an annual boiler service?

This varies by insurer and policy, so it is worth checking the specific terms rather than assuming a fixed universal requirement.

What happens if I cannot produce a service record after a claim?

It can complicate how an insurer assesses a claim linked to appliance condition, which is one reason to keep records readily available.