Keeping track of when your boiler was last serviced
A surprising number of missed services happen simply because nobody kept track of the date, not because anyone decided to skip one deliberately.

Where service reminders and record keeping usually comes from
A simple approach — a dated reminder around the same month each year, and a folder or scanned file for every service report received — removes the guesswork. This matters for more than convenience: a complete, dated record is exactly what a manufacturer asks for if a warranty claim arises, and it is useful evidence for a future buyer or insurer if the property is ever sold.
Relevant registrations
- Gas Safe registered for domestic gas boiler work
- OFTEC registered for oil boiler work
- Worcester Bosch Accredited Installer
Service reminders and record keeping — the facts that change the job
- A recurring annual reminder prevents accidental gaps in servicing
- Keeping every service report together builds a complete history
- Complete records support manufacturer warranty claims if needed
- A documented history is useful evidence when selling a property
- Digital photos or scans of paperwork are a simple backup
Questions we get asked
- What if I have lost track of previous service dates?
- An engineer can often check for a service sticker on the boiler casing, or you can start a fresh record from your next visit onwards.
- Is a phone reminder enough?
- It works well for most households, provided the actual service reports are also kept somewhere they will not be lost.
Related help pages
- Service comparisonBoiler service or gas safety check: what is the difference
- Warranty repair rulesWarranty work versus a chargeable repair: how the line is drawn
- Seasonal servicingWhy booking a service before winter makes practical sense
- Oil burner maintenanceWhy oil boiler nozzles and electrodes are replaced every year
- Hot water comparisonUnvented cylinder vs thermal store: how they heat water differently
- Quote structureWhat should be included in a fixed heating quote
Services that cover this
Where we deal with this
Need help with service reminders and record keeping?
Where this leaves you: Good record keeping is a habit, not a technical task — a single annual reminder and a folder of reports is all it takes.
Use the enquiry form to describe the appliance, fault code and what changed before the problem started.
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